North East Support Directory (NESD) is an AI-powered tool that helps people in the North East of England find relevant funding, business support, and resources. It’s designed for small businesses, charities, and social enterprises to easily access tailored opportunities without searching multiple sites. NESD also offers a monthly newsletter with the latest updates on grants and support options.
The team at NESD was committed to ensuring their website was accessible to all users, including people with sight loss. They wanted expert support to identify any hidden barriers and ensure their digital content met best practice standards. Their goal was to be proactive, inclusive, and confident that everyone could easily access their information.
We carried out a comprehensive accessibility audit focusing on the needs of people with sight loss.
Our process included:
Following the audit, NESD understood how its website could better support users with sight loss.
As a result, they committed to:
This proactive approach ensures they meet minimum standards and work towards true inclusion.
“As we were looking to improve the quality of our offering to appeal to a wider audience, Mark kindly offering to conduct an accessibility audit on our website came at just the right time.
His review was incredibly thorough, comprehensive, and constructive – validating us with what we were doing well, and encouraging us on areas where we could improve.
His feedback and easy-to-follow breakdown has significantly helped us in planning our next iterative updates to ensure we truly have a service that is accessible to all.”
Ben Mushen – Founder
North East Support Directory
